
T&C
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Terms & Conditions
1. Quotation & Pricing
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All quotes are valid for 14 days unless otherwise stated.
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Prices are subject to change without prior notice due to material or production cost fluctuations.
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Prices quoted exclude delivery, special finishing, or design services unless stated.
2. Artwork & Proofs
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Final artwork must be provided in high-resolution PDF format with appropriate bleed and crop marks.
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We are not liable for any errors (e.g. spelling, colors, layout) once artwork is approved.
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Proofs (soft or hard copy) will be provided upon request. Production begins only after approval.
3. Design Services
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Design revisions are limited to 3 rounds. Additional changes will incur extra charges.
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All original design files remain the property of Ed's Copying, Lamination Services & Supplies unless otherwise agreed.
4. Turnaround Time
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Production starts only after final artwork approval and payment (where applicable).
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Standard lead time is 3 working days but may vary depending on job complexity and volume.
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Urgent jobs may incur express charges.
5. Payment Terms
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A 50% deposit is required for orders above S$200. Full payment must be made before collection or delivery.
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We accept payment via PayNow, bank transfer, NETS or cash.
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Late payments may result in delays or additional charges.
6. Cancellation & Refunds
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Orders cancelled after confirmation will be charged based on the work completed.
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No refunds will be given for printed materials unless there is a production error on our part.
7. Collection & Delivery
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Customers will be notified when orders are ready for collection.
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Delivery charges apply unless otherwise agreed. We are not liable for delays due to third-party couriers.
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Goods not collected within 30 days may be discarded without notice.
8. Liability
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We are not responsible for loss or damage caused by file corruption, incorrect formatting, or third-party suppliers.
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Our liability for any claim shall not exceed the cost of the product supplied.
9. Intellectual Property
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Customers are responsible for ensuring they have the right to use all images, logos, or content provided.
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We reserve the right to refuse any print job that violates copyright or contains offensive content.
10. Changes to Terms
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Ed's Copying, Lamination Services & Supplies reserves the right to update these terms at any time without prior notice.