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T&C

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Terms & Conditions

1. Quotation & Pricing

  • All quotes are valid for 14 days unless otherwise stated.

  • Prices are subject to change without prior notice due to material or production cost fluctuations.

  • Prices quoted exclude delivery, special finishing, or design services unless stated.

2. Artwork & Proofs

  • Final artwork must be provided in high-resolution PDF format with appropriate bleed and crop marks.

  • We are not liable for any errors (e.g. spelling, colors, layout) once artwork is approved.

  • Proofs (soft or hard copy) will be provided upon request. Production begins only after approval.

3. Design Services

  • Design revisions are limited to 3 rounds. Additional changes will incur extra charges.

  • All original design files remain the property of Ed's Copying, Lamination Services & Supplies unless otherwise agreed.

4. Turnaround Time

  • Production starts only after final artwork approval and payment (where applicable).

  • Standard lead time is 3 working days but may vary depending on job complexity and volume.

  • Urgent jobs may incur express charges.

5. Payment Terms

  • A 50% deposit is required for orders above S$200. Full payment must be made before collection or delivery.

  • We accept payment via PayNow, bank transfer, NETS or cash.

  • Late payments may result in delays or additional charges.

6. Cancellation & Refunds

  • Orders cancelled after confirmation will be charged based on the work completed.

  • No refunds will be given for printed materials unless there is a production error on our part.

7. Collection & Delivery

  • Customers will be notified when orders are ready for collection.

  • Delivery charges apply unless otherwise agreed. We are not liable for delays due to third-party couriers.

  • Goods not collected within 30 days may be discarded without notice.

8. Liability

  • We are not responsible for loss or damage caused by file corruption, incorrect formatting, or third-party suppliers.

  • Our liability for any claim shall not exceed the cost of the product supplied.

9. Intellectual Property

  • Customers are responsible for ensuring they have the right to use all images, logos, or content provided.

  • We reserve the right to refuse any print job that violates copyright or contains offensive content.

10. Changes to Terms

  • Ed's Copying, Lamination Services & Supplies reserves the right to update these terms at any time without prior notice.

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